Mydrop.ae uses a secure delivery system with the "Box at the Door" service to ensure parcels are delivered safely to your doorstep in the UAE and all the nearby Gulf Countries.

Delivery times may vary based on your location within the UAE. Expect timely delivery as we strive to expedite our parcel handling process.

You can use all major credit and debit cards for payments. Other payment methods specific to the UAE might also be available.

Currently, Mydrop.ae services are focused within the UAE to ensure the highest quality and security in parcel delivery.

Parcels are delivered using the "Box at the Door" service, which provides a secure and sophisticated way of handling your deliveries directly to your doorstep.

You can use all major credit and debit cards for payments. Other payment methods specific to the UAE might also be available.

The availability of payment by gift card will depend on current company policies, which are subject to change. Please check our payment options for the latest information.

If you are experiencing issues with payment, please contact our customer support for assistance and troubleshooting steps.

You will receive a confirmation via email or SMS once your payment is successfully processed. If you haven't received confirmation, please contact customer support.

You can track your order through our website from your account.

If you have not received your order within the expected delivery time, please contact our customer support for assistance.